Delivery & Dispatch Policy

At XploreGoods, we prioritize fast and efficient processing and delivery of your orders. Below is an overview of our dispatch and delivery procedure.

Order Dispatch

• Orders are processed and shipped within 3-5 business days after payment confirmation.
• Once your order is dispatched, you will receive an email containing a tracking number and a link to track your package.
• Orders placed during weekends or public holidays will be processed on the next business day.

Delivery Information

• Standard Delivery: 5-8 business days
• Delivery times may vary depending on your location, weather conditions, customs clearance, or any courier-related delays.

Tracking Your Order

• After dispatch, a tracking number will be sent to you so you can track your order’s progress.

Additional Information

• Ensure that your shipping details are accurate to prevent any delays.
• If a delivery attempt is unsuccessful, the courier may leave a notice, attempt re-delivery, or hold the package at a nearby location.
• For any lost or delayed packages, please reach out to our support team at XploreGoods with your order number for assistance.

For further assistance, feel free to Contact Us.xploregoods@gmail.com