Shipping policy

At XploreGoods, providing exceptional value and service to our customers is our top priority. We are committed to continuously evolving to meet your needs and delivering service that exceeds your expectations.

HOW LONG DOES SHIPPING TAKE?

For orders within the USA and Canada, shipping typically takes 3-5 business days. If you experience any delays, please feel free to reach out to us at info xploregoods@gmail.com.

Please note: This time frame does not include our 2-3 business day processing period.

DO YOU PROVIDE TRACKING INFORMATION?

Yes, once your order ships, you’ll receive an email containing your tracking details.

MY TRACKING SAYS “NO INFORMATION AVAILABLE AT THE MOMENT”.

It may take 2-5 business days for some shipping carriers to update tracking information in their system.

Additionally, for logistical reasons, items from the same order may be shipped in separate packages.

If you have any further questions, don't hesitate to contact us, and we will assist you as best as we can.

Email: xploregoods@gmail.com